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Practice Activity January
Posted or Updated on 8 Mar 2024
- Total number of calls to surgery: 8287 (up 2511 from 5776)
- Number of calls answered within two minutes: 1137 (up 183 from 954)
- Number of calls abandoned: 915 (up 257 from 658)
- Items issued via prescription: 15601 (down 646 from 16247)
- Referrals made: 500 (up 208 from 292)
- Fit notes issued: 178 (up 44 from 134)
- Administrative communications issued (letters/emails): 2640 (up 1029 from 1611)
- Text messages sent and received: 586 (down 775 from 1361)
- Total digital requests submitted to practice: 963 (up 201 from 762)
- Appointments - total: 2718 (up 550 from 2168)
- Appointments - seen: 2604 (up 568 from 2036)
- Appointments - DNA: 114 (down 18 from 132)