• Coronavirus - Public Information

    Important information regarding Coronavirus

    More Information
    Coronavirus - Public Information
  • Welcome to the surgery

    We are currently accepting new patients.

    More Information
    Smiling parents giving their children a piggy back
  • Clinics & Services

    We offer a range of clinics and services at the practice.

    More Information
    Little girl with a thermometer in her mouth touching her forehead and looking unwell
  • Home Visits

    We offer home visits to patients who are housebound or too ill to attend the surgery.

    More Information
    An older female shaking hands with a female doctor in her home
  • Repeat Prescriptions

    Repeat prescriptions will be ready for collection within 48 hours.

    More Information
    female pharmacist giving a prescription to a customer

Welcome To The Practice

Incident and Response to Monday 18/10/21

Handwritten sign that says Please Reopen Our Surgery hung over some bins

WE WOULD LIKE OUR PATIENTS TO BE AWARE OF THE FOLLOWING INFORMATION.

THIS WILL WE HOPE, DISPEL THE CURRENT MYTHS THAT THE SURGERY IS NOT OPEN FOR BUSINESS.

THE DATA DISPLAYED OUTLINES THE WORK LOAD UNDERTAKEN PRE-COVID AND DURING THE COVID PERIOD.

THIS DATA PLAINLY SHOWS THAT WE ARE WORKING HARDER THAN PRE-COVID.

2019 2021 (to date)
Telephone calls IN 3456 Telephone calls IN 4365
Telephone calls OUT 1020 Telephone calls OUT 4018
Consultation Rate 7943 Consultation Rate 8541
(projected for full year 11388)

Shotton Lane Surgery

38 Shotton Lane, Shotton, Deeside, Flintshire CH5 1QT

Telephone: Deeside 814455/812094
Fax: 01244 811728

Email for patients Use Enquiries.W91036@wales.nhs.uk 
This email is for non-urgent patient requests only and will be dealt with within 72 working hours. If your query is of an URGENT nature please contact the surgery by telephone.

Email for all Health Professionals Use: Clinicalcorrespondence.W91036@wales.nhs.uk
This mailbox is to be used by Health Professionals when the internal electronic or normal mail is not available. This is intended for patient information only. Any other mail or queries will not be dealt with.

Please be aware that emails are not secure and we would prefer that you register for My Health on Line and use this secure service which is perfectly designed to do this.


Drs Gil-Candon, Douglass, Hedges, Murphy & Royles


FLU SEASON IS UPON US AGAIN.
 If you have not had your flu vaccine this winter, we do still have some available.


This website has been designed to tell you about the practice and the services that we offer.

Please read it carefully. We trust that you will find it helpful and informative.


My Health Online

We are registered with My Health Online (MHOL) which means you can book an appointment or order a repeat prescription from your computer without ringing or coming to the surgery. There is a selection of times, dates and doctors to choose from. As more patients use this system we will allocate more appointments for remote booking.

To register just ask at reception for the appropriate forms. If you are unable to get to the surgery, please ring and ask any staff member to send you the forms in the post. Alternatively, someone can collect the forms and register on your behalf, with your permission.

Patient Frequently Asked Questions with My Health Online

My Health Online Patient Guide

Click here to access My Health Online


Practice History

The surgery was established in the 1950s and has expanded over the years. We now have 8500+ patients in an approximate three-mile radius in the area shown on the practice area map.

To provide care, there are currently one full-time and four part-time doctors working together in a partnership, plus two practice nurses. There are 11 members of staff who deal with administrative, secretarial and clerical work. We can arrange X-rays and Ultrasound scans at the community hospital and also physiotherapy. Some Consultants hold clinics there as well.

Opening Hours

Monday - Friday 8.30am - 6.00pm

The Practices Freedom of Information Publication Scheme - Click here

 

Practice News
Health Conditions A to Z

Covid-19 precautions

If you are entering the surgery for any reason you will be asked to:
• Wash and dry your hands
• Put on a face mask

If you feel that you are unable to do this you will not be allowed on to the premises.


Online booking of appointments has been suspended. This is because we need to triage all appointments to mitigate the risks associated with potentially infected patients attending the Practice.

To book an appointment please telephone the surgery.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Local Services, Let