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Practice Activity July
Posted or Updated on 5 Sep 2023
- Total number of calls to surgery: 6,206 (down 365 from 6,571)
- Number of calls answered within two minutes: 841 (up 61 from 780)
- Number of calls abandoned: 1,145 (up 9 from 1,136)
- Items issued via prescription: 15,780 (down 1,509 from 17.289)
- Referrals made: 551 (up 175 from 376)
- Fit notes issued: 156 (down 2 from 158)
- Administrative communications issued (letters/emails): 2,470 (up 358 from 2,112)
- Text messages sent and received: 542 (down 291 from 833)
- Total digital requests submitted to practice: 669 (up 81 from 588)
- Appointments - total: 2,667 (up 13 from 2,654)
- Appointments - seen: 2,543 (up 51 from 2,492)
- Appointments - DNA: 124 (down 38 from 162)