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Practice Activity July
Posted or Updated on 3 Sep 2024
- Total number of calls to surgery: 6,788 (up 500 from 6,288)
- Number of calls answered within two minutes: 1,258 (up 248 from 1,010)
- Number of calls abandoned: 677 (up 195 from 482)
- Items issued via prescription: 15,685 (up 1,536 from 14,149)
- Referrals made: 538 (up 168 from 370)
- Fit notes issued: 200 (up 39 from 161)
- Administrative communications issued (letters/emails): 2,131 (up 290 from 1,841)
- Text messages sent and received: 1,872 (up 1,307 from 565)
- Total digital requests submitted to practice: 1,197 (up 266 from 931)
- Appointments - total: 2,314 (up 103 from 2,211)
- Appointments - seen: 2,179 (up 82 from 2,097)
- Appointments - DNA: 135 (up 21 from 114)