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Practice Activity June
Posted or Updated on 9 Aug 2024
- Total number of calls to surgery: 6,288 (down 697 from 6,985)
- Number of calls answered within two minutes: 1,010 (down 160 from 1,170)
- Number of calls abandoned: 482 (down 72 from 554)
- Items issued via prescription: 14,149 (down 2,252 from 16,401)
- Referrals made: 370 (down 57 from 427)
- Fit notes issued: 161 (down 16 from 177)
- Administrative communications issued (letters/emails): 1,841 (down 100 from 1,941)
- Text messages sent and received: 565 (down 409 from 974)
- Total digital requests submitted to practice: 931 (down 458 from 1,389)
- Appointments - total: 2,211 (down 160 from 2,371)
- Appointments - seen: 2,097 (down 185 from 2,282)
- Appointments - DNA: 114 (up 25 from 89)