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Practice Activity December
Posted or Updated on 2 Feb 2024
- Total number of calls to surgery: 5776 (down 1504 from 7280)
- Number of calls answered within two minutes: 954 (down 261 from 1215)
- Number of calls abandoned: 658 (down 20 from 678)
- Items issued via prescription: 16247 (down 596 from 16843)
- Referrals made: 292 (down 153 from 445)
- Fit notes issued: 134 (down 39 from 173)
- Administrative communications issued (letters/emails): 1611 (down 884 from 2495)
- Text messages sent and received: 1361 (down 416 from 1777)
- Total digital requests submitted to practice: 762 (up 151 from 913)
- Appointments - total: 2168(down 497 from 2665)
- Appointments - seen: 2036 (down 485 from 2521)
- Appointments - DNA: 132 (down 12 from 144)